Year Up: Seeking Program Manager

Reporting to the Site Director of Higher Education Programs, the Program Manager (Dallas, TX) position is a core component of the Year Up program. This position is responsible for leading and managing a Learning Community comprised of approximately 40 young adults, and approximately 10 professional skills coaches, with the ultimate mission of providing high quality service to the students in the community as they prepare for corporate internships and careers in Year Up-related job fields. Successful outcomes for this role include maintaining 85% retention during the Learning and Development phase and no more than 10% attrition in the internship phase, student satisfaction with the Program, and 75% positive outcomes 4 months after graduation.

To be successful in this role, you will bring excellent communication, administrative, and management skills as well as the ability to interface with students, functional departments, and outside stakeholders as we work to achieve our mission. This position will work with our Academic/instructional staff, Student Services, Internship Services, Employment Placement departments, as well as all Learning Community members to help provide students with individualized support by addressing challenges and understanding when to leverage other resources.

The Program Manager (Dallas, TX) will also interact with students as a professional skills coach, group facilitator, and advocate, participating in creating and sustaining a positive environment, with trust among students, faculty and staff.

We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.

Chantel Hobbs